Order and Delivery

( Same as Terms pt. 3. Order and Delivery )

1. Transport and risk of loss

The products will be shipped according to the latest Incoterms 2000, Ex Works, and the risk of loss transfers to the retailer upon delivery of the products to the carrier.

2. Opening order and reorders

The minimum requirement to make an initial opening order is 100 Euros. Reorders under 100 Euros incur a 16 Euro surcharge.

3. Orders

Every online order is always treated as a single order.

4. Invoice

After placing an online order, the invoice will be emailed to the retailer before the order is shipped. It is the retailer’s responsibility to check the invoice against the order.

5. Backorders

Iron Fortress will register the retailer's orders for sold out items, i.e. backorders. When making a new order, the backorder will be included on the next invoice if Iron Fortress has received supplies of the backordered products by that time. Backorders are binding unless the retailer ticks the “No Backorder” box when confirming the online order.

6. Dispatch

The estimated dispatch time is within 1 business day after receiving payment confirmation. Iron Fortress cannotstate a time of arrival of the order at the retailer’s address as Iron Fortress cannot vouch for the local delivery services.

7. Delivery and transport

Iron Fortress will use a shipping company assigned by Iron Fortress, unless the retailer states otherwise. All shipments from Iron Fortress are handled by internationally recognized freight companies, but the companies used may change from time to time. Delivery is made to the shipping address specified by the retailer.

8. Insurance

Shipments will not be insured unless the retailer contacts Iron Fortress specifying and paying for the insurance needed for shipments to a specific address.

9. Drop-ship

Iron Fortress does not offer a drop ship service.